Rob Hughes is National Valuation Head for industrial properties and chair of the VOA’s Valuation Panel for industrial properties, helping to ensure fairness and consistency of rating assessments. In this instalment of our How We Value series, Rob runs through the process for valuing oil refineries.
The Built Environment and Mineral Surveyors (BEAMS) team is part of the National Valuation Unit at the Valuation Office Agency. Their role includes inspecting quarries to assess them for rateable value. In the latest edition of How We Value, Alun Jones from the BEAMS team explains this process in simple terms.
Paul May is a National Valuation Lead in the VOA, where one of his roles is to oversee the valuation of pubs in England and Wales. In this instalment of our How We Value series, Paul runs through the process for valuing the famous, and not so famous, pubs of England and Wales.
Jamie Gilbert is part of a small, dedicated team within the VOA’s National Valuation Unit, which is responsible for the valuation of the somewhat specialist class of properties including power generation and utilities. He specialises in smaller scale “independent” networks as opposed to larger distribution networks set up by traditional big electric companies. In this latest How We Value blog, Jamie explains the work that goes into coming up with a valuation for such a property.
Following the launch of our 2022 graduate scheme, our latest blog focuses on Ayesha Azar, a recently qualified Chartered Surveyor, who speaks about her journey on the scheme and building her career in the VOA. Ayesha’s story I was born …
Anthony Robinson and Sean Lloyd are part of the National Valuation Unit at the Valuation Office Agency (VOA), where they are responsible for determining how we value hotels for business rates across England and Wales. Here they tell us more about the development of the valuation system for hotels and how it works in practice.
Michael Banks is an AssocRICS Specialist Property Inspector in our National Valuation Unit, tasked with inspecting technical properties. Here, he talks about the methodology for assessing hydrogen plants which are used to produce electrical energy.
Alex Wheldon is a Senior Surveyor in the District Valuer Service (DVS) team – our team which provides valuation advice to public sector clients across England, Wales and Scotland. In the second instalment of our How We Value series, Alex talks about the valuation process for heritage sites.
Jackie Jones and Robin Coulson are part of the National Valuation Unit at the Valuation Office Agency (VOA) where they are responsible for the assessment of ports and related occupations for business rates across England and Wales. Between them they have some 68 years of rating experience in the VOA. Here, they explain the process of valuing ports across England and Wales.
We have published our new customer charter, setting out what our customers can expect from us. Hear from our Chief Operating Officer Derek Thomas about the importance of customer experience across the agency and how we’re improving our services to make them more accessible and user-friendly.